Help Desk ...

We aim to provide you with both the software needed to manage your business and with the support and advice necessary for you to achieve the best results.

 

Our support services include:

3 Support Videos - To guide you through Set Up and Usage

An ONLINE accountant to help with accounting and bookkeeping issues

Complete support on the software and its functionality
    All our accounting software products come with 30 days free support
     

    + Support Pack +

    The ‘Support Pack’ entitles you to unlimited support for the product for 12 months.
    Competitively priced at just $49.99 pa.  [please request full details] 
    Our unique 'Support Pack' offers two distinct types of support:
    • Support on the software product
    • Support on general accounting problems.
    We are not aware of any other company that offers both types of support. 
    How does the support work? 
    If you have a product query: 
    Please review the system notes relating to your program, quite often you will find the answer to your query there. If not, then please follow the procedures below: 
    • Draft an email outlining your query to support@MrSpreadSheet.com
    • Attach a copy of your workbook to the email.
    • Send the email to us for action.
    If you have an accounting or bookkeeping problem - Simply send an email detailing your question to support@MrSpreadSheet.com
     
    ' Fast, Efficient and VERY Professional Service. Highly Recommended ...  WP, Southport '